岗位职责:

1. Quickly respond to all inquiries from phone, email and system during service and after service. Help enhance the customer experience. (15%)

2. Manage any cases related with the daily operation of the e-commerce auditing including the coordination with internal team and external partners. (25%)

3. Knowledge and understanding of all e-commerce auditing business and their service procedures. Help resolve customer’s enquiry or complaints. (5%)

4. Support inspectors/auditors on project documentation and maintenance. (15%)

5. Communicate with the project manager to improve audit progress and report quality. (10%)

6. Complete system sap, mybuy and inspire operations and cooperate with the financial procurement verification work every month (15%)

7. Filing the project related documentation and Support inspectors / auditors in and maintenance (10%)

8.Complete other tasks assigned by the manager like client visit, regular meeting with client etc. (5%)

任职条件:

1. College degree or above

2. Detail oriented, self-motivation, independent, strong team player

3. Good communication and interpersonal skills

4. Good computer skill: excel & word

5. Good command of English

6. Can be under high pressure