岗位职责:

1. Act as a contact window for enquiry from digital MKG Channels; handle customer inquiries and complaints, both by mail and over the phone; 20%

2. Communicate with business lines on service update and enquiry result tracking on a regular basis; 10%

3. Data management: including prepare and compile data reports and statistics from different channels on a monthly, quarterly, and annual basis. 15%

4. Work with team to launch digital marketing campaigns like EDM, Webinar to target audience and tracking results to support business needs.20%

5. Maintain website including content, structure and forms etc.; Update business information from global or local request. 15%

6. Process optimization in dealing with enquiries, prospects and performance tracking. 10%

7. Team support for backup &any other duties as assigned by digital Marketing Manager. 10%

任职条件:

1. Bachelor’s degree in Economics, Finance, Accounting, Marketing, Business Administration or a related field.

2. Enjoys collaboration with multiple functions/organizations; with professional attitude, dedicated to work, and a team player.

3. Good command of English and Microsoft Office, Power-BI, AIGC knowledge preferred

4. Well organized and attention to details .

5. Good physical health and a positive attitude towards life.