岗位职责:

1. Customer order entry, management and delivery; (15%)

2. Maintain the customer and project database; (15%)

3. Follow up projects; (10%)

4. Communicate with customers directly about project schedule; (10%)

5. Coordinate projects among sales, engineers and customers during the whole process; (10%)

6. Maintain good relationship or network among the relevant offices; (10%)

7. Provide timely feedback to the company on customer perceptions of the company. (10%)

8. Consistently behavior a professional image to the customers; (10%)

9. Highlight major Customer Service issues in a timely manner to the Customer Service Manager and work with CSCU team to resolve the issues promptly; (10%)

任职条件:

1. Bachelor degree or above;

2. Good understanding and fulfillment to working related targets, standards, policies, procedures and instructions;

3. Respect and safeguard company’s image, reputation and benefit;

4. Customer service experiences is preferred;

5. Diligence, self-motivation, self-improvement and strong teamwork spirit;

6. Good communication and interpersonal skills;

7. Can work independently and efficiently; can work under pressure;

8. Good computer skill;

9. Good command of English;

10. Physical condition allows normal working, stable outputs and business trip as required;