岗位职责:

1. Provide technical support to Operation team and sales colleague; (30%)

2. Handle Operation and Sales team’s inquiry; (25%)

3. Prepare test plan for Toys & Children Product and Hardgoods which client often inquiried; (15%)

4. Collect all technical news which send from system and keep operation team are well known for these news; (10%)

5. Prepare test plan for Toys & Children Product and Hardgoods which client often inquiried; (10%)

6. Working with South Region Specialist for R&D; (5%)

7. Performs ad-hoc assignment as required. (5%)

任职条件:

1. College or Bachelor Degree holder;

2. At least five years relative working experience in third-party for technical support;

3. Be familiar with related regulations/ directives/ standards/ methods (main for Toys and Children Product and food contact material);

4. Self-motivated and able to work independent;

5. Fluent in both written and oral English and Chinese;

6. Full knowledge and applied experience of professional project management methodologies is s must;

7. Excellent client management and Good negotiation skills.