岗位职责:
1. Handle general inquiry & complaint from clients & other department's colleague;
处理客户及其他部门同事的一般性咨询和投诉;
2. Manage and control projects and assure the test arranged correctly and reports issued timely;
管理和控制项目,确保测试安排正确,报告及时发布;
3. Maintain client and improve client retention rate;
维护客户,提高客户保留率;
4. Prepare checklist & Generate test reports;
准备测试清单和生成测试报告;
5. Coordinate the projects with inorganic lab and organic lab;
与化学实验室合作协调项目紧张;
6. Performs ad-hoc assignment as required;
部门领导安排的其他工作任务;
7. Improve personal capability.
持续提升个人能力。
任职条件:
1. College or Bachelor Degree holder;
大专及本科以上学历;
2. Two years relative working experience in third-party chemical lab;
2年第三方化学实验工作经验;
3. Be familiar with related regulations/ directives/ standards/ methods.(main for Regulation on toys);
熟悉相关法规/指令/标准/方法。(主要适用于玩具法规);
4. Good understanding in quality and workflow in chemical laboratories;
了解化学实验室的质量和工作流程;
5. Fluent in both written and oral English and Chinese;
流利的中英文书面和口头表达能力;
6. Hardworking, self-motivated, and having a mind-set of team work。
工作勤奋,上进心强,有团队合作精神。